Legal
Privacy Policy
Last updated: July 14, 2026
Local Auto Insurance (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit localautoins.com, call or email our office, or submit a form on our website.
Information we collect
We may collect information you provide directly, including:
- Name, email address, phone number, and mailing address
- ZIP code and details about what you want to insure
- Policy-related requests (claims, ID cards, certificates, changes, reviews)
- Messages or notes you include in forms or email
- SMS consent preferences when you opt in on a form
We may also collect standard technical information such as browser type, device, pages visited, and approximate location derived from IP address, through analytics or hosting tools.
How we use information
We use personal information to:
- Respond to quote requests and service inquiries
- Compare insurance options and place or service coverage
- Handle claims support, policy changes, ID cards, and certificates
- Communicate about your request by phone, email, or text when permitted
- Improve our website and agency operations
- Comply with legal, licensing, and insurance-carrier requirements
Sharing of information
We do not sell your personal information. We may share information with insurance carriers we represent, underwriting or quoting platforms, payment processors, and service providers who help us operate the agency — only as needed to fulfill your request or run our business. We may also disclose information when required by law or to protect our rights and clients.
Text messaging
If you opt in to transactional or marketing SMS, message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent to text is not a condition of purchasing insurance.
Data retention & security
We retain information as long as needed for quotes, policies, claims support, and legal or carrier requirements. We use reasonable administrative and technical safeguards, but no method of transmission over the internet is completely secure.
Your choices
You may request access to or correction of personal information we hold, or ask us to update your contact preferences, by emailing mylocalautoins@gmail.com or calling (413) 444-1200.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.
Contact
Local Auto Insurance LLC
481 Cooley St
Springfield, MA 01128
(413) 444-1200 · mylocalautoins@gmail.com